Allied Flex FAQ

How can I check my balance? How can I see my claims History and Payments?

The first step is to request an Allied Web Account if you do not already have one. You do this by going to the right side of the page and click on “Request New Account”.

Once you have an account and login, scroll to the bottom of the page and select FSA Report from the Drop Down Menu. From there you can select the plan year you want and see your Medical, Dependant or Transportation accounts.

What is the typical turnaround time for a claim to be entered?

The typical turnaround time for a claim to be entered is 48 hours from time of receipt.

What items are eligible to be deducted from my FSA?

The document below has a list of eligible expenses:

Expenses

What is a grace period and how does it affect my claims?

At the end of the Flex plan year if you have money remaining in your account it is no longer available. However if your Employer decides to offer a grace period it means you have a set amount of time (e.g. 2 ½ months) to use the remaining funds from your previous year.

For example if your groups plan ended Dec. 31, 2008 and they offered a 2 ½ month Grace period, you would have until March 15th to use the remaining funds in your 2008 Flex year.

How do I file a claim and where do I find claim forms?

The first step is to fill out a Flexible Spending Reimbursement Form that can be found on the website under the Healthcare Forms link. Then attach all receipts or EOB’s that justify the expenses that you are claiming on the form. To file the claim to Allied you have three options:

Fax - 312-416-2870
Mail - Allied Benefit Systems (Flex) 208 S LaSalle St Suite 1300, Chicago IL 60604
Email - Flex Claims

How do I sign up for Direct Deposit?

If your employer offers this option click on the link below and fill out the form and then send it to Allied via Fax or Mail.

Direct Deposit Form